We accept orders via email and phone. For all your orders, please email sales@zsgraduation.com or call 0086-178-7191-4945 for pricing.
Yes, we offer free samples to schools, universities, churches and organizations. Please contact the sales team via sales@zsgraduation.com, our sales team will contact you within 24 hours.
Yes, we do accept purchase orders from schools, universities, organizations, other public institutions, wholesale and companies. Please send your order to sales@zsgraduation.com and our sales team will contact you within 24 hours.
Yes, we ship the products worldwide by Post service, Fedex, DHL or UPS.
Estimated delivery time = processing time + shipment time
(1), Processing Time:
In-stock stoles: 2-3 business days to process and ship.
Custom stoles: 2-3 weeks to produce before shipping.
(2), Shipping Time:
Standard Shipping: 5-8 business days.
Expedited Shipping: 3-4 business days.
While we encourage our customers to place their sash orders 3 weeks or more prior to their event, we understand that may not always happen. Rush orders can be placed with PRIOR approval, Just email us to sales@zsgraduation.com or call 0086-178-7191-4945.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number, you can use this tracking number to monitor the status of your delivery.
In regards to Graduation sashes and stoles, technically nothing. They are essentially 2 different words that refer to the same thing.
Yes, we offer a variety of graduation accessories including stoles, honor cords, tassels, caps and gowns, diploma covers, etc. You can contact us for assistance in finding the perfect accessories for your ceremony.
We take pride in making sure each and every sash/stole, honor cord and tassel is delivered in beautiful condition. We dedicate ourselves to our customers and those who proudly wear our graduation products. If you are not completely satisfied with your graduation products, for any reason due to our negligence, and tell us within 48 hours of receiving them, then we will either remake urgently and resend them free of charge or refund your money in full.
You can reach our customer service team via email at sales@zsgraduation.com Our representatives are available to assist you with any questions or concerns you may have.
If you have any other questions or inquiries not addressed in this FAQ, please don't hesitate to contact us. We're here to help make your graduation experience memorable and stress-free.